Soo J.
Just opened my white floating shelves and due to the black styrofoam, it is stained. I say stained because I tried cleaning it and it will not come off.
Marc S.
The shelves look amazing and we have gotten many compliments. The very long shelves were heavy and somewhat difficult to install on our plaster walls, but our contractor did it for us easily
Sylvia W.
I so appreciate the care and attention your staff extended……the shelves are lovely…..and they worked into the kitchen design and remodeling…..thanks for all
Marc S.
The shelves are well made, but there were several issues with the finish on each of the shelves we received - which is why we only gave 3 stars. However, we contacted customer service late on a Saturday and had a helpful response from Julia by Sunday. We were offered several options to choose a resolution of the issues and once we chose an option the workout was almost immediate. We would recommend Urbandi to anyone looking for high quality shelves and excellent customer service.
Andrew S.
The finish was a little disappointing as well as the prep for the brackets. Per photo attached(also have numerous additional photos showing other issues with the finish and bracket prep, but can only attach one to this review), the stain is too transparent and wood color streaks show through the finish. The finish issues similar to what is shown in my photo indicate inadequate prep prior to finishing and in some cases handling damage before or after finishing. One of the shelves ordered is not prepped properly for the bracket and prohibits the bracket from fully going into the shelf and without additional drilling it will not sit tight to the wall due to the bracket prep at the factory.
Cheryl H.
The shelves and finish are of Fine Quality The shelves look great over over cabinet in the living room
Mark A.
I found the wood quality and staining/finishing work to be excellent. It looks like something a true craftsperson would produce.
A minor downside were the wall anchors that were included. They were very cheap plastic. While I managed to secure the bracket to a stud on one side, I still needed a wall anchor for the other, and I went to a hardware store to get one of proper quality.
Meredith K.
These shelves are nice but I would recommend making 100% sure that these are what you want before you order.
The description on the website doesn’t tell you that they are very, very heavy and may not work for every wall. 15 pounds for a 30x12 inch shelf.
Of you have to return its shipping plus a hefty 15% restocking fee!
Francis M.
I bought two large white shelves for my kids' rooms. They're fine. The wood is robust and the mounting hardware is sturdy, however the paint finish is mediocre at best. And although the mounting hardware is robust, you likely have to resort to janky mounting techniques. For instance, despite having engineered wood and perfectly plumb walls, I had to adjust the mounting bracket so the shelves wouldn't slope down (or up) dramatically. I also had to apply duct tape around the rods of the mounting bracket so that the shelves wouldn't slide off easily. (Both of these must be common problems because Urbandi's own installation video discusses these workarounds.) Frankly, these shelves are not worth the price. My rating would be 5 stars if they cost $100-150, but for over $700 for the pair they're just not worth the price.
Kristi G.
I haven't hung them up yet. I need to order another one.
John S.
Shelf arrived damaged and was an obvious prior return, likely because it was already damaged. It should not have been sent to us.
Leo D.
Shelf is nice, mounting system is good BUT the finish is not uniform and in places is rough even a dust rug seems to grab in certain spots
Anthony K.
Wish we knew how bowed our walls were, but we still managed to fit everything, thanks to the helpful videos.
Janet C.
We ordered two shelves, which look great in our black & white Kitchen and we now plan to order one more!
Richard B.
Install was easier than I expected
Peter F.
Love these solid wood shelves. Good painted finish and excellent wall attachment.
christopher p.
Delivery was a little slow and, seemingly, confused.
Sherilita B.
Sturdy and beautiful
Ryan J.
While the packing seemed fine, the shelves (both of them) were still a little beat up when they arrived; made all the more obvious with the solid black color. Lots of light colored lines and scuff marks. And then there's the smell. 48 hours after install and my room still smells like the metal supports. I'm not disappointed enough to try to return anything, but this is a solid "meh."
Patricia B.
I have called customer service and they told me to write an email explaining the issue. I have written two emails to Urbandi and have not heard back from them. The shelves are the right size. However, the finish is rough. It is as though they just painted a board without sanding it first. For the price I expected a smooth finish, the shelves I received are far from smooth! It would have been nice if I had known they were rustic. My home is modern and I wanted a cabinet quality finish not a rough finish. Also, the color isn’t very even. I am disappointed!
Terry P.
Love your shelves!! They are sturdy; easy to install & add so much!!
Vicki S.
Love the shelves the painted surface could be easier to clean one of the guys that put up the shelves had dirty hands and got the shelves dirty and for over $ 800 I have dirty shelves
Daniel M.
Wayfair cannot compare! This handcrafted shelf has solid metal and wood components based on my specifications. I installed with my own metal drywall screws. I already got some compliments on my office!
Jonathan R.
3 of the 4 shelves purchased were perfect with somewhat easy installation. However the 4th one, had a defective anchor that made the shelf tip forward when mounting on the wall. Attempted to contact company about problem and possible fix. Ended up buying a “plate” to join at corner to help level it
Adam C.
For the price I would have expected a high quality finished product. Paint finish wasn’t great and edges were not crisp. Does my wife notice or anyone else probably not. In the classic car world it’s a 15 footer. Again I should have just bought my own lumber, bracket router jig and done it myself. 3 out of 5 stars.
Chris B.
The shelves came with 9 screws and 3 anchors. I wish there were 4 anchors. Aside from that, the shelves are as advertised. They were made after ordering and took 2+ weeks to arrive in Los Angeles.
Lena W.
The order was a bit delayed but they made up for it in quality and rushed shipping! Very happy with my shelves.
Denise G.
Black floating shelves are fantastic, solid easy to hang… perfect!
Kristin N.
Love the shelves. High quality, sturdy, and very easy to put up. The selection of sizes is great and allowed me to completely customize the look I was going for.
Travis A.
Love these shelves! Great quality!
Mark S.
As you can see in the pictures provided the holes drilled are not in line so the floating shelf could not be mounted level on the wall. This is a very nice solid wood shelf and I’m hopeful the replacement has no flaws. If all is well with replacement I plan to order a mantle from them.
Called customer service Julia was easy to work with they provide a RA at there cost and are going to send me another shelf.
Delinda H.
Very unhappy with the quality of black shelves that just arrived. We unwrapped them to find they were scratched and the paint was chipped. Unfortunately I cannot recommend your company or product with this review!
Danny H.
all the shelfs had paid damage marks on them you need to have better Quality checks before a shelf leaves yr factory I can't be bothered to go through all the hassle to return them .I figured with the expensive price I paid I would have had better Quality
Tifani H.
This shelf is exact what I was looking for to display this family clock without a lot of brackets. The shelf was easy to install, the directions and tips were very helpful.
Esther
Shelf came well protected.
RICHARD F.
Shelves are fabulous! Only downside is that none of the mounting screws were packaged this time. Not sure why.
Shuley
I am thrilled with my purchase. The shelves were securely packed and arrived quickly. They are beautiful and look amazing.
Shuley
I am thrilled with my purchase. The shelves were securely packed and arrived quickly. They are beautiful and look amazing.
Shuley
I am thrilled with my purchase. The shelves were securely packed and arrived quickly. They are beautiful and look amazing.
Jose P.
Quality and color are great!!
RON K.
Very quick delivery and outstanding quality. Installation was a breeze!
Bonnie H.
Ordered these shelves for my salon retail and couldn’t be more happy with how they turned out! Gorgeous and high quality, which exceeded my expectations. Absolutely love them!
Bonnie H.
Amazing!!! I’m obsessed with the quality and look of these shelves…in this case, I got what I paid for. Love!!!
Ninos
I tried buying cheaper floating shelves but they sagged as soon as I put them up so I ended up returning them. Decided to go with these shelves and they were well worth it! Solid wood quality (compared to the previous MDF ones I purchased) with strong rods. No sagging at all! One other reviewer noted that the shelf could’ve used another coat of paint and I noticed also some spots that could have been painted again. It would also be great if they could add a gloss option in the future. Otherwise really happy with the purchase and already recommended this company to family members!
Stephen W.
Love the customizability of these shelves and they are super sturdy, well-built. They look fantastic and went up relatively easy. They are a little more of a matte finish than what I was expecting, but that doesn't detract from their appearance. I would have appreciated more guidance on how many screws should be placed on the bottom and upper holes by length of the shelf, but I think I knew enough to make good choices.
Stephen W.
Love the customizability of these shelves and they are super sturdy, well-built. They look fantastic and went up relatively easy. They are a little more of a matte finish than what I was expecting, but that doesn't detract from their appearance. I would have appreciated more guidance on how many screws should be placed on the bottom and upper holes by length of the shelf, but I think I knew enough to make good choices.
Sarah T.
The product came quickly and it was an inexpensive price… however, the hardware wasn’t with the product to install. I feel that since it came so fast, the attention to detail was also missing. The holes in the back where the bracket is, the holes are crooked and not lined up.
Raymond C.
These Urbandi floating shelves are beautiful and built to last!
I made the mistake of purchasing a set of 3 floating shelves from a popular online retailer. While installing them, I realized that the installation system was poorly engineered and the individual shelves were hollow. I did not have great expectations for the durability of the product and I was right. Before long the shelves began to sag, the brackets coming away from the wall.
Enter the Urbandi product. The installation brackets are super-heavy-duty and the shelves are solid wood. The brackets are designed in such a way that you can likely drill directly into a wall stud no matter where the shelves are installed. And with a weight rating of 40lbs per stud, my wife and I can confidently display even gallery quality items with complete confidence!
Looking for a modern, beautiful floating shelf solution? Run, don’t walk, to grab the Urbandi product. You will not be disappointed.
Urbandi customer service is great too.
David W.
These shelves look great and the solid wood feel is much better than the cheap hollow shelves advertised elsewhere. Installation was easy(after deciding on the exact layout).
The only reason for 4 instead of 5 stars... the brackets that attach to the wall needed to be "adjusted" by placing in a vice and applying "slight pressure" to make the shelves sit level after being installed.
Juan S.
The white color goes well in many bathroom decors. The paint seemed light in some spots as if it needed an additional coat. Overall, it is durable and it will hold up to the constant movement of makeup products being moved on it. Setup with the anchors provided was a bit tough given that the plastic insert stripped as soon as I attempted to screw them in. The metal bar is also sharp, beware!
